Frequently Asked Questions

All our spices, herbs, and dry fruits are sourced directly from trusted farms and cooperatives across Nepal and India. We prioritize purity and traceability. Every product is carefully selected for authenticity.

Most products are available in 100g, 250g, 500g, and 1kg variants. Books and specialty items are sold per unit.

NPR 100 for Kathmandu Valley, NPR 150 for other cities. Orders above NPR 2,000 qualify for free delivery.

Within Kathmandu Valley: 1–3 business days. Outside Valley: 3–7 business days, depending on location. You can track your order status via SMS link after checkout.

We accept Khalti, eSewa, and Cash on Delivery (COD). COD is available for orders under NPR 10,000.

Yes. Unopened, undamaged products can be returned within 7 days of delivery. If you receive a damaged or wrong item, contact us within 48 hours with photos for a free replacement or full refund.

Dr. Ramita is an Ayurvedic practitioner and author of "Spices Therapy." She guides the product curation and wellness philosophy behind Shuddhidham.

Yes! You can book a consultation with our Ayurvedic practitioners via WhatsApp. Consultations cover personalized wellness guidance on herbal remedies, dietary spices, and holistic wellness routines.

Keep them in a cool, dry place away from direct sunlight. For best flavor and potency, use within the expiry date mentioned on the packaging. Reseal after opening.

Email us at hello@shuddhidham.com or message us on WhatsApp. We typically reply within a few hours during business days.